Frequently Asked Questions
Because of the tightening of security regulations set out by the Independent Schools Inspectorate, the School has had to institute a stricter access policy in order to fulfil the child protection regulations for a boarding school. This means that the Development Office now must check in advance all OWW who attempt to register for an event and provide a copy of the final guest list to the School’s security team. If we are not able to verify – from our own records and paperwork – an OW’s status, as is the case on the door at all events, we are not allowed to admit that person.
We also need to support to the School’s in house catering team by providing them with final guest numbers at least one week in advance. While there is always the chance of a few ‘no-shows’, it’s not possible for us to push our numbers too far either way based only on our estimate of how many guests might not turn up.
School Events: OWW are invited to many School events throughout the year, and while we always do our best to accommodate as many attendees as possible, there may be certain occasions (e.g. the Carol Service) where ticket numbers are very limited. Details of how to book for these events will be given on our website.
Guests: Where possible, we are pleased to encourage OWW to invite guests to many OW and School events; however, due to high demand some of our events are open to OWW only. Invitations should state whether or not guests are permitted to attend but if this is in any way unclear please contact the Development Office.
Tickets: Tickets are issued for most events. Please ensure that if a ticket is issued, you have this with you to present upon entry. To transfer ownership of a previously purchased ticket, ticket holders must contact the Development Office with the name of the new attendee no later than 3 days before the event in question. The Development Office must be advised if a ticket has been transferred. If the event is open to OWW only, tickets may only be transferred from one OW to another.
Cancellations: Tickets purchased for events are non‐refundable.
Seating Arrangements: The Development Office will make every reasonable effort to accommodate seating requests, however, please be aware that this may not always be possible.
Behaviour: The enjoyment and safety of our guests is our highest priority, and therefore each member of the OW community has a responsibility to be considerate of others and conduct themselves in an appropriate manner when visiting the School and when attending all OW events. If an individual is deemed to be behaving in an unacceptable manner they will be asked to leave and may be refused admission to future events.